Contact us & support

Questions about an order, online reading or publishing with us? Send a message or email support@mjourneylabs.com.

Common questions

When do I get my book?

After our server verifies a successful Razorpay payment, the book appears in your library, normally within a few minutes.

My payment went through but there's no book.

Wait a few minutes and refresh your order page. If it still shows pending, contact us with your order number. Don't send UPI screenshots as proof; we verify payment status through Razorpay.

How do I read my book?

Open My library and choose Read now. Books open in our website reader on phones and computers, with page navigation, zoom, themes and bookmarks. An internet connection is required.

Can I download or read offline?

Books are for online reading inside the website. File downloads and offline reading are not offered. Your reading position and bookmarks are saved in this browser.

Business & grievance contact

MJourney Labs · MJourney Books

Legal owner: Manoj Kumar · Individual proprietor

5/218, G1, Kumaraswamy Nagar,
Thavasi Perumal Salai, Muthiahpuram,
Tuticorin, Tamil Nadu – 628005, India.

Customer support: support@mjourneylabs.com

Grievance contact: Manoj Kumar · support@mjourneylabs.com

Support & grievance phone: +91 90473 66127

Website: store.mjourneylabs.com

Send complaints through our contact form or email with your order number and a description of the issue. We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt.